Skip to main content

Computer and Network Support

Explore what makes F12 (formerly Xylotek Solutions) Managed Services stand out from the crowd.

Banner: Xylotex one of the best IT companies in Kitchener Waterloo

Trust Xylotek Solutions to Keep Your Phones Ringing

What makes Xylotek Solutions Managed Services the choice of small and medium business across industries? Here are a few of the reasons.


We Pass the “Get It” Test: We’ll instill confidence in you that we know our business, and that we know yours, too. You’ll see that even before we start work, throughout your vendor selection process. More than that, once we get started you’ll see how deeply we explore your business and your technology so that we fully understand the complexity and nuances of your challenges.

  • Accredited Managed Services Provider
    State-of-the-art Operations Center with Cutting Edge Technology
  • 24x7x365 Remote Help Desk and On-site Support
  • 24x7x365 Real-Time Network Monitoring
  • Experienced, Certified Technicians and Engineers
  • Dedicated Account Managers
  • Predictable Monthly Cost, Scalable Level of Service
  • Remote Resolution of Issues more than 90% of the Time
  • Easy to Understand Graphical Reporting of Performance
  • Reduces IT Operational Costs by up to 70%