Let F12 (formerly Xylotek Solutions) do the work
What do our clients like about our IT Staffing Solutions?
- We source the correct candidate needed for the job – Senior or Entry Level, Full Time or Part Time, Onsite or RemoteFlexible Support Times – Our support times are not limited to 9-5 EST, we are available 24/7/365
- Weekly Progress & Review Meetings – Review common support scenarios, question/concerns
- Integration with Existing Support Ticketing System – We can integrate with your existing ticketing system to ensure minimal end user disruption
- Interactive Dashboard – See in real time what is happening in your business and who is performing resolution
- Scale Up & Down As Needed – Increase or decrease support technicians needed accordingly to busy/slow seasons
- Vacation Coverage – Never worry again if your network support in house hire is going away for vacation – we operate in an N+1 model ensuring no gaps in coverage