Server and Network Management
Making sure every component of every one of your networks is operating perfectly is a full time job.
Trust Xylotek Solutions to Manage Your Servers and Networks
Benefits
Slash the Costs of Technology: Managed server and network services from Xylotek Solutions lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.
Slash the Costs of Technology: Managed server and network services from Xylotek Solutions lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.
State-of-the-art Operations Center with Cutting Edge Technology
24x7x365 Remote Help Desk and On-site Support
24x7x365 Real-Time Network Monitoring
Experienced, Certified Technicians and Engineers
Dedicated Account Managers
Predictable Monthly Cost, Scalable Level of Service
Remote Resolution of Issues more than 90% of the Time
Easy to Understand Graphical Reporting of Performance
Reduces IT Operational Costs by up to 70%
Pick the Best Service Fit
Xylotek Solutions offers tiered service levels to ensure that you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered SLA.
Support You Can Count On
Server and network support are available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues more than 90% of the time. On-site support, at any hour, is there whenever it’s needed.
Emergency and Response Time
Xylotek Solutions guarantees our response time to be within the time-frame outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an on-site visit is necessary. Either way, our goal is to keep you up and running 24/7/365.
Be Certain of Peak Performance
Xylotek Solutions constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems, and more. We’re just as vigilant with critical desktop events and mission critical applications, antivirus and software patch alerts.
Safety and Security Best Practices
Xylotek Solutions monitors and removes spyware, adware and viruses before they can cause damage. We audit patches, ports, passwords and firewalls. We manage all your assets, tracking your warranties and service contracts, and providing security updates and software installations.
Whatever the size or nature of your business, Xylotek delivers the highest quality services, infrastructure design and technology you need to be successful.
Contact us for your complimentary IT Assessment. Click Here.