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Co-Managed IT Services

Teaming up with managed service provider F12 (formerly Xylotek Solutions) for Co-Managed IT Services puts an experienced partner on your team to help you maximize the value of your IT investment.

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Trust F12 (formerly Xylotek Solutions) to Be Your Managed Service Provider and Partner

Offload strictly mechanical tasks from your internal IT staff with Xylotek Solutions Co-Managed IT Services. Partnering with F12  (formerly Xylotek Solutions) as your managed service provider, frees up your IT team to focus on critical business needs, turning over routine management, after-hours support and maintenance to us. You’ll also rely on us to take on tasks that are too specialized or complex for your staff. Beyond that, we’re your best “on the bench” roster, ready to take on any assignment when absences – from illness, vacation or other reasons – leave you short handed to meet mission-critical goals.


Ready Around the Clock: Your staff can relax because F12 (formerly Xylotek Solutions) can provide support whenever and wherever it’s needed. Enjoy the convenience of a managed service provider who offers virtually staffing up to cover peak demand periods or answering an end-user’s problem when your IT department is off the clock. Remote locations get superb service as well.

  • Accredited Managed Services Provider
    State-of-the-art Operations Center with Cutting Edge Technology
  • 24x7x365 Remote Help Desk and On-site Support
  • 24x7x365 Real-Time Network Monitoring
  • Experienced, Certified Technicians and Engineers
  • Dedicated Account Managers
  • Predictable Monthly Cost, Scalable Level of Service
  • Remote Resolution of Issues more than 90% of the Time
  • Easy to Understand Graphical Reporting of Performance
  • Reduces IT Operational Costs by up to 70%