Co-Managed IT Services

Co-Managed IT Services

Teaming up with Xylotek Solutions for Co-Managed IT Services puts an experienced partner on your team to help you maximize the value of your IT investment.

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Trust Xylotek Solutions to Be Your IT Management Partner

Offload strictly mechanical tasks from your internal IT staff with Xylotek Solutions Co-Managed IT Services. Partnering with Xylotek Solutions frees up your IT team to focus on critical business needs, turning over routine management, after-hours support and maintenance to us. You’ll also rely on us to take on tasks that are too specialized or complex for your staff. Beyond that, we’re your best “on the bench” roster, ready to take on any assignment when absences - from illness, vacation or other reasons - leave you short handed to meet mission-critical goals.

Benefits

Ready Around the Clock: Your staff can relax because Xylotek Solutions can provide support whenever and wherever it’s needed. Enjoy the convenience of virtually staffing up to cover peak demand periods or answering an end-user’s problem when your IT department is off the clock. Remote locations get superb service as well.

        Accredited Managed Services Provider

       State-of-the-art Operations Center with Cutting Edge Technology

       24x7x365 Remote Help Desk and On-site Support

       24x7x365 Real-Time Network Monitoring

       Experienced, Certified Technicians and Engineers

       Dedicated Account Managers

       Predictable Monthly Cost, Scalable Level of Service

       Remote Resolution of Issues more than 90% of the Time

       Easy to Understand Graphical Reporting of Performance

       Reduces IT Operational Costs by up to 70%

Expertise for Whatever Issues Arise
Have a problem that’s puzzling your IT department? Our team is here to help. It can be tough to stay on top of all the technical changes happening every day. Now your staff can lean on us when they need to.

Greater Efficiency, Greater Value
Nothing is more frustrating and wasteful than having to stop work on a project of strategic value to address an end-user’s problems with a device. Let your team members keep doing what they do best while Xylotek Solutions takes on distracting tasks.

Shared Responsibilities, Easily Tracked
A simple Web interface serves as the collaboration and ticketing platform between your IT staff and us. There’s no confusion about who’s doing what. It’s all spelled out so everyone’s clear about tasks, responsible parties, progress and timelines.

About Xylotek Solutions Inc.
At Xylotek Solutions, we don’t think you should have to pay for services you don’t need. That’s why we offer a boutique
approach to IT management so that you can select only the services that will benefit your company. The choice is yours.

Whatever the size or nature of your business, Xylotek delivers the highest quality services, infrastructure design and technology you need to be successful.

Contact us for your complimentary IT Assessment. Click Here.