Understanding Managed Service Providers
What is an MSP?
What Are the Benefits to You?
24/7/365 network monitoring and emergency support ensure 99.99% uptime.
Single point of contact for supplies, management and problem resolution simplifies ordering and pinpoints responsibility.
Ongoing performance monitoring and maintenance ensure that every part of your infrastructure is working and up to date.
Frequent performance reports keep you in control of your infrastructure
Ironclad SLAs hold your MSP’s feet to the fire.
Flat-fee, fixed-price contracts ensure predictable OPEX and lowest Total Cost of Ownership across your systems.
Certified engineers and technicians provide the consistent expertise you need.
Dedicated account managers ensure you always communicate with someone who knows you and your IT.
What Kinds of Businesses Use MSPs?
What Do MSPs Do?
Malicious attacks and intrusion prevention
Uninterrupted remote access
Managed server service
Managed voice access, including security, PBX, VOIP and more
Managed wireless LAN (WLAN)
Network monitoring and management
Secure messaging and email
What Kinds of People Work for MSPs?
How Does an MSP Engagement Work?
Abundant, Redundant Resources
Do You Need an MSP?
Whatever the size or nature of your business, Xylotek delivers the highest quality services, infrastructure design and technology you need to be successful.